Refund Policy
Return and Refund Policy
Our Return and Refund Policy was last updated 08 August 2026
Thank you for shopping at flickstation.com.
If you receive a defective product, we invite you to review our policy on refunds and returns below.
The following terms are applicable for any products that you've purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
"Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Flick Station. "Goods" refers to the items offered for sale. "Orders" means a request by you to purchase goods from us. "Website" refers to flickstation.com, accessible from https://flickstation.com "You" means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Your Order Cancellation Rights
Returns are only accepted for Goods that arrive defective or damaged. We do not offer returns or exchanges for change of mind, incorrect selection, or any other non-defect reason.
The deadline for reporting a defective product and requesting a return is 7 days from the date on which you received the Goods, or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of return, you must inform us of your decision by means of a clear statement, including photos or video evidence of the defect where possible. You can inform us of your decision by:
By sending us an email: flickstationofficial@gmail.com
We will reimburse you no later than 14 days from the day on which we receive the returned Goods and confirm the defect. We will use the same means of payment as you used for the Order.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The goods were purchased in the last 7 days
- The goods are defective, damaged, or faulty upon arrival
- The goods are in their original packaging, along with any accessories, manuals, and free items included
The following goods cannot be returned:
- Goods that are not defective (e.g. purchased in error, no longer wanted, or a change of mind)
- The supply of goods made to your specifications or clearly personalized
- The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over
- The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery
- The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items
- Damage caused by misuse, accident, or unauthorized repair after delivery
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
Once your return request is approved, you are responsible for the cost and risk of shipping the defective goods back to Us, as instructed via email.
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: flickstationofficial@gmail.com